Privacy Policy

Last updated: February 2026

1. Introduction

Moffatt Engineering Limited (registered company number: 05105416) ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Moffatt Engineering Limited is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: enquiries@moffattengineering.co.uk
  • Post: Moffatt Engineering Limited, [Registered Address]

3. Information We Collect

We may collect and process the following personal data:

  • Identity Data: First name, last name, job title.
  • Contact Data: Email address, telephone number, postal address, company name.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website and services.
  • Communications Data: Any information you provide when you correspond with us, including via our contact form, email, or telephone.

4. How We Collect Your Data

We collect personal data through:

  • Direct interactions: When you fill in our contact form, request a quote, send us an email, or speak with us by telephone.
  • Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns through cookies and similar technologies.
  • Third parties: We may receive personal data from analytics providers, advertising networks, and search information providers.

5. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To respond to your enquiries and provide you with the information or services you have requested.
  • To perform a contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • To comply with a legal obligation.
  • To send you marketing communications where you have given your consent.

6. Lawful Basis for Processing

Under the UK GDPR, the lawful bases we rely on for processing your personal data are:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
  • Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.
  • Legal Obligation: The processing is necessary for us to comply with the law.

7. Data Sharing

We may share your personal data with the following categories of recipients:

  • Service providers who provide IT and system administration services (e.g. website hosting, email services).
  • Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.

We do not sell your personal data to third parties. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

8. International Transfers

We do not routinely transfer your personal data outside the United Kingdom. Where any transfer is necessary, we will ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • Transfer to countries that have been deemed to provide an adequate level of protection by the UK Government.
  • Use of specific contracts approved for use in the UK (International Data Transfer Agreement or the International Data Transfer Addendum to the EU Standard Contractual Clauses).

9. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.

10. Your Legal Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to erasure: You can request that we delete your personal data in certain circumstances.
  • Right to restrict processing: You can request that we restrict the processing of your personal data in certain circumstances.
  • Right to data portability: You can request a copy of your personal data in a structured, commonly used, machine-readable format.
  • Right to object: You can object to the processing of your personal data where we are relying on a legitimate interest.
  • Right to withdraw consent: Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at enquiries@moffattengineering.co.uk. You will not have to pay a fee to access your personal data or to exercise any of the other rights. We may need to request specific information from you to help us confirm your identity.

11. Cookies

Our website may use cookies and similar tracking technologies to distinguish you from other users and to improve your experience. Cookies are small text files that are placed on your device. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

12. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page. Where appropriate, we will notify you by email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

14. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:

We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.